Warranty

Hamuq 15 Year Limited Mattress Warranty

Your new Hamuq mattress is covered by a 15-year limited warranty (the “Mattress Warranty”). This limited Mattress Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

A. Products covered by this limited Mattress Warranty

This limited Mattress Warranty extends to mattresses manufactured by Hamuq. Purchased directly from Hamuq authorized retailers, and located in Canada or the United States (not including US territories).

Mattresses are designed to work on a firm, solid-surface, on a bed base that is structurally capable of supporting the weight of the Mattress and user(s). This Mattress Warranty does not cover your Product if you use it in a manner incompatible with that intended design.

B. Who this Mattress Warranty Extends To

This limited Mattress Warranty extends to the original purchaser of any Mattress who is located in Canada and the United States (not including US territories). All Hamuq warranties, including any implied warranties, are valid only for the period of time the Mattress is owned by the original purchaser of the Mattress. The “original purchaser,” for the purposes of this Mattress Warranty, is the first purchaser of the Mattress from Hamuq or an Hamuq authorized retailer. Please retain a copy of your receipt as proof of purchase. All Hamuq limited warranties are not transferable.

C. Hamuq limited Mattress Warranty and responsibilities

Hamuq warrants the Mattress in its original packaging sold to you against the defects in material and workmanship set forth below (“Defects”) for a period of 15 years from the time your Mattress is purchased by you, when the Mattress is used normally for its intended purposes and on a bed base that is structurally capable of supporting the weight of the Mattress and user(s).

D. What this limited Mattress Warranty covers

This limited Mattress Warranty applies to the following Defects:

Deterioration causing the Mattress to have a visible indentation greater than one (1) inch that is not associated with an indentation or sag which results from use of an improper or unsupportive foundation or adjustable bed base. Normal wear requires that a Mattress continuously supported by a matching foundation or adjustable bed base with a proper bed frame sufficient to support the collective weight of the Mattress and foundation.
Any physical flaw in the Mattress that causes the foam material to split or crack, despite normal usage and proper handling.

This limited Mattress Warranty does not cover the following:

A normal increase in softness of the foam pressure-relieving material which does not affect the pressure-relieving qualities of the Mattress.
Comfort preference.
Physical abuse or damage to the structure and/or cover material, including but not limited to, burns, cuts, tears, liquid damage, or stains; provided, that the defect is caused by such abuse or damage.
Any mattress (whether manufactured by Hamuq or not) sold by resellers who are not authorized retailers.
Mattresses sold “as-is”, “preconditioned”, “reconditioned”, “used”, “comfort return”, “returned”, “previously owned”, or any other similar wording indicating that the Mattress is not “new” or of “first quality”, or has previously been purchased or used by another consumer.

In the event of a Defect, Hamuq’s sole and exclusive liability and your sole remedy under this limited Mattress Warranty will be, at Hamuq’s option, to provide a repaired or replacement Mattress, subject to your fulfillment of “Your Responsibilities” below.

E. Your responsibilities

In the event of a Defect and in order to get the benefit of this limited Mattress Warranty, you must return your mattress to Hamuq and provide Hamuq with proof of the original date of purchase and photo evidence of the defect. Should shipping costs be required to return your Mattress, you will not be responsible for those costs.

Evidence of a Defect and any claims must be sent to info@hamuq.com

Hamuq will offer a one-time repair or replacement (as applicable) and ship your Mattress back to you.

F. Disclaimer, limitation on liability

TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, THE MATTRESS IS PROVIDED “AS IS” AND THIS WARRANTY AND ANY IMPLIED WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE AND JURISDICTION TO JURISDICTION.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND EXCEPT AS SET FORTH IN THIS LIMITED MATTRESS WARRANTY, IN NO EVENT WILL HAMUQ OR ITS SUPPLIERS BE LIABLE FOR PROCUREMENT OF SUBSTITUTE PRODUCTS OR OTHER SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES ARISING OUT OF OR RELATED TO THE MATTRESS OR ITS USE BY YOU OR ANY THIRD PARTY, WHETHER UNDER THEORY OF CONTRACT, TORT (INCLUDING NEGLIGENCE), INDEMNITY, PRODUCT LIABILITY OR OTHERWISE. THIS LIMITATION WILL APPLY EVEN IF HAMUQ HAS BEEN ADVISED OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. HAMUQ’S TOTAL LIABILITY WILL NOT EXCEED THE PURCHASE PRICE PAID FOR THE MATTRESS GIVING RISE TO SUCH LIABILITY.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

Hamuq 1 Year Limited Sheets Warranty

Your new Hamuq Sheets are covered by a 1 year limited warranty (the “Sheets Warranty”). This limited Sheets Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

A. Products covered by this limited Sheets Warranty

This limited Sheets Warranty extends to Sheets manufactured by Hamuq, purchased directly from Hamuq or Hamuq’s authorized retailers, and located in Canada or in the United States (not including US territories).

B. Who this Sheets Warranty extends to

This limited Sheets Warranty extends to the original purchaser of any Sheets who is located in the United States (not including US territories) or Canada. All Hamuq warranties, including any implied warranties, are valid only for the period of time the Sheets is owned by the original purchaser of the Sheets. The “original purchaser,” for the purposes of this Sheets Warranty, is the first purchaser of the Sheets from Hamuq or an Hamuq authorized retailer. Please retain a copy of your receipt as proof of purchase. All Hamuq limited warranties are not transferable.

C. Hamuq’s limited Sheets Warranty and responsibilities

Hamuq warrants the Sheets in its original packaging sold to you against defects in material and workmanship set forth below (“Defects”) for a period of 1 year from the time your Sheets are purchased by you, when the Sheets are used normally for their intended purposes.

D. What this limited Sheets Warranty covers

This limited Sheets Warranty applies to Defects due to faulty workmanship or materials, subject to the limitations described in this warranty.

This limited Sheets Warranty does not cover the following:

Normal wear and tear as a result of washing and intended use.
Comfort preference.
Physical abuse or damage to the Sheets, including but not limited to, burns, cuts, tears, liquid damage, or stains; provided, that the defect is caused by such abuse or damage.
Any Sheets (whether manufactured by Hamuq or not) sold by resellers who are not authorized retailers.

In the event of a Defect, Hamuq’s sole and exclusive liability and your sole remedy under this limited Sheets Warranty will be, at Hamuq’s option, to provide a replacement Sheets, subject to your fulfillment of “Your Responsibilities” below.

E. Your responsibilities

In the event of a Defect and in order to get the benefit of this limited Sheets Warranty, you must return your Sheets to Hamuq and provide Hamuq with proof of the original date of purchase and photo evidence of the defect. Should shipping costs be required to return your Sheets, you will not be responsible for those costs. Evidence of a Defect and any claims must be sent to info@hamuq. In the event of a Defect, Hamuq will ship replacement Sheets (if applicable) to you.

Hamuq will offer a one-time repair or replacement (as applicable) and ship your Sheets back to you.

F. Disclaimer, limitation on liability

TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, THE SHEETS ARE PROVIDED “AS IS” AND THIS LIMITED SHEETS WARRANTY AND ANY IMPLIED WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND EXCEPT AS SET FORTH IN THIS LIMITED SHEETS WARRANTY, IN NO EVENT WILL Hamuq OR ITS SUPPLIERS BE LIABLE FOR PROCUREMENT OF SUBSTITUTE PRODUCTS OR OTHER SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES ARISING OUT OF OR RELATED TO THE SHEETS OR ITS USE BY YOU OR ANY THIRD PARTY, WHETHER UNDER THEORY OF CONTRACT, TORT (INCLUDING NEGLIGENCE), INDEMNITY, PRODUCT LIABILITY OR OTHERWISE. THIS LIMITATION WILL APPLY EVEN IF HAMUQ HAS BEEN ADVISED OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. Hamuq’S TOTAL LIABILITY WILL NOT EXCEED THE PURCHASE PRICE PAID FOR THE SHEETS GIVING RISE TO SUCH LIABILITY.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

Hamuq 3 Year Limited Pillow Warranty

Your new Hamuq pillow is covered by a 3 year limited warranty (the “Pillow Warranty”). This limited Pillow Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

A. Products covered by this limited Pillow Warranty

This limited Pillow Warranty extends to Pillows manufactured by Hamuq, purchased directly from Hamuq or Hamuq’s authorized retailers, and located in the United States (not including US territories) or Canada (the “Pillows”).

B. Who this Pillow Warranty extends to

This limited Pillow Warranty extends to the original purchaser of any Pillow who is located in the United States (not including US territories) or Canada. All Hamuq warranties, including any implied warranties, are valid only for the period of time the Pillow is owned by the original purchaser of the Pillow. The “original purchaser,” for the purposes of this Pillow Warranty, is the first purchaser of the Pillow from Hamuq or an Hamuq authorized retailer. Please retain a copy of your receipt as proof of purchase. All Hamuq limited warranties are not transferable.

C. Hamuq’s limited Pillow Warranty and responsibilities

Hamuq warrants the Pillow in its original packaging sold to you against defects in material and workmanship set forth below (“Defects”) for a period of 3 years from the time your Pillow is purchased by you, when the Pillow is used normally for its intended purposes.

D. What this limited Pillow Warranty covers

This limited Pillow Warranty applies to Defects due to faulty workmanship or materials, subject to the limitations described in this warranty.

This limited Pillow Warranty does not cover the following:

Normal increases in softening and settling of materials, or any other normal wear and tear.
Comfort preference.
Physical abuse or damage to the structure and/or cover material, including but not limited to, burns, cuts, tears, liquid damage, or stains; provided, that the defect is caused by such abuse or damage.
Any Pillow (whether manufactured by Hamuq or not) sold by resellers who are not authorized retailers.

In the event of a Defect, Hamuq’s sole and exclusive liability and your sole remedy under this limited Pillow Warranty will be, at Hamuq’s option, to provide a repaired or replacement Pillow or Pillow Cover, subject to your fulfillment of “Your Responsibilities” below.

E. Your responsibilities

In the event of a Defect and in order to get the benefit of this limited Pillow Warranty, you must return your Pillow to Hamuq and provide Hamuq with proof of the original date of purchase and photo evidence of the defect. Should shipping costs be required to return your Pillow, you will not be responsible for those costs. Evidence of a Defect and any claims must be sent to info@hamuq.com. Hamuq will repair or replace (as applicable) and ship your Pillow back to you.

Hamuq will offer a one-time repair or replacement (as applicable) and ship your Pillow back to you.

F. Disclaimer, limitation on liability

TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, THE PILLOW IS PROVIDED “AS IS” AND THIS WARRANTY AND ANY IMPLIED WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND EXCEPT AS SET FORTH IN THIS LIMITED PILLOW WARRANTY, IN NO EVENT WILL HAMUQ OR ITS SUPPLIERS BE LIABLE FOR PROCUREMENT OF SUBSTITUTE PRODUCTS OR OTHER SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES ARISING OUT OF OR RELATED TO THE PILLOW OR ITS USE BY YOU OR ANY THIRD PARTY, WHETHER UNDER THEORY OF CONTRACT, TORT (INCLUDING NEGLIGENCE), INDEMNITY, PRODUCT LIABILITY OR OTHERWISE. THIS LIMITATION WILL APPLY EVEN IF Hamuq HAS BEEN ADVISED OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. Hamuq’s TOTAL LIABILITY WILL NOT EXCEED THE PURCHASE PRICE PAID FOR THE PILLOW GIVING RISE TO SUCH LIABILITY.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

Hamuq 5 Year Limited Bed Frame Warranty

Your new Hamuq Bed Frame is covered by a 5 year limited warranty (the “Bed Frame Warranty”).This limited Bed Frame Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

A. Products covered by this limited Bed Frame Warranty

This limited Bed Frame Warranty extends to Bed Frames manufactured by Hamuq, purchased directly from Hamuq or Hamuq’s authorized retailers, and located in the United States (not including US territories) or Canada (the “Bed Frames”).

B. Who this Bed Frame Warranty extends to

This limited Bed Frame Warranty extends to the original purchaser of any Bed Frame who is located in the United States (not including US territories) or Canada. All Hamuq warranties, including any implied warranties, are valid only for the period of time the Bed Frame is owned by the original purchaser of the Bed Frame. The “original purchaser,” for the purposes of this Bed Frame Warranty, is the first purchaser of the Bed Frame from Hamuq or an Hamuq authorized retailer. Please retain a copy of your receipt as proof of purchase. All Hamuq limited warranties are not transferable.

C. Hamuq’s limited Bed Frame Warranty and responsibilities

Hamuq warrants the Bed Frame in its original packaging sold to you against the defects in material and workmanship set forth below (“Defects”) for a period of five (5) years from the time your Bed Frame is purchased by you, when the Bed Frame is used normally for its intended purposes.

D. What this limited Bed Frame Warranty covers

This limited Bed Frame Warranty applies to Defects due to faulty workmanship or materials, subject to the limitations described in this warranty.

This limited Bed Frame Warranty does not cover the following:

Structural or visual damage from improper assembly.
Physical abuse or damage to the Bed Frame structure and/or cover material, including but not limited to, burns, cuts, tears, liquid damage, or stains; provided, that the defect is caused by such abuse or damage.
Any Bed Frame (whether manufactured by Hamuq or not) sold by resellers who are not authorized retailers.

In the event of a Defect, Hamuq’s sole and exclusive liability and your sole remedy under this limited Bed Frame Warranty will be, at Hamuq’s option, to provide a replacement Bed Frame, subject to your fulfillment of “Your Responsibilities” below

E. Your responsibilities

In the event of a Defect and in order to get the benefit of this limited Bed Frame Warranty, you must return your Bed Frame to Hamuq and provide Hamuq with proof of the original date of purchase and photo evidence of the defect. Should shipping costs be required to return your Bed Frame, you will not be responsible for those costs. Evidence of a Defect and any claims must be sent to info@hamuq.com. In the event of a Defect, Hamuq will ship a replacement Bed Frame (if applicable) to you.

Hamuq will offer a one-time repair or replacement (as applicable) and ship your Bed Frame back to you.

F. Disclaimer, limitation on liability

TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, THE BED FRAME IS PROVIDED “AS IS” AND THIS LIMITED BED FRAME WARRANTY AND ANY IMPLIED WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND EXCEPT AS SET FORTH IN THIS LIMITED BED FRAME WARRANTY, IN NO EVENT WILL Hamuq OR ITS SUPPLIERS BE LIABLE FOR PROCUREMENT OF SUBSTITUTE PRODUCTS OR OTHER SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES ARISING OUT OF OR RELATED TO THE BED FRAME OR ITS USE BY YOU OR ANY THIRD PARTY, WHETHER UNDER THEORY OF CONTRACT, TORT (INCLUDING NEGLIGENCE), INDEMNITY, PRODUCT LIABILITY OR OTHERWISE. THIS LIMITATION WILL APPLY EVEN IF Hamuq HAS BEEN ADVISED OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. Hamuq’S TOTAL LIABILITY WILL NOT EXCEED THE PURCHASE PRICE PAID FOR THE BED FRAME GIVING RISE TO SUCH LIABILITY.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

Hamuq 1 Year Limited Protector Warranty

Your new Hamuq Protector is covered by a 1 year limited warranty (the “Protector Warranty”). This limited Protector Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

A. Products covered by this limited Protector Warranty

This limited Protector Warranty extends to Protectors manufactured by Hamuq, purchased directly from Hamuq or Hamuq’s authorized retailers, and located in the United States (not including US territories) or Canada (the “Protectors”).

B. Who this Protector Warranty extends to

This limited Protector Warranty extends to the original purchaser of any Protector who is located in the United States (not including US territories) or Canada. All Hamuq warranties, including any implied warranties, are valid only for the period of time the Protector is owned by the original purchaser of the Protector. The “original purchaser,” for the purposes of this Protector Warranty, is the first purchaser of the Protector from Hamuq or an Hamuq authorized retailer. Please retain a copy of your receipt as proof of purchase. All Hamuq limited warranties are not transferable.

C. Hamuq’s limited Protector Warranty and responsibilities

Hamuq warrants the Protector in its original packaging sold to you against the defects in material and workmanship set forth below (“Defects”) for a period of 1 year from the time your Protector are purchased by you, when the Protector are used normally for their intended purposes.

D. What this limited Protector Warranty covers

This limited Protector Warranty applies to Defects due to faulty workmanship or materials, subject to the limitations described in this warranty.

This limited Protector Warranty does not cover the following:

Normal wear and tear as a result of washing and intended use.
Comfort preference.
Physical abuse or damage to the Protector, including but not limited to, burns, cuts, tears, liquid damage, or stains; provided, that the defect is caused by such abuse or damage.
Any Protector (whether manufactured by Hamuq or not) sold by resellers who are not authorized retailers.

In the event of a Defect, Hamuq’s sole and exclusive liability and your sole remedy under this limited Protector Warranty will be, at Hamuq’s option, to provide a replacement Protector, subject to your fulfillment of “Your Responsibilities” below.

E. Your responsibilities

In the event of a Defect and in order to get the benefit of this limited Protector Warranty, you must return your Protector to Hamuq and provide Hamuq with proof of the original date of purchase and photo evidence of the defect. Should shipping costs be required to return your Protector, you will not be responsible for those costs. Evidence of a Defect and any claims must be sent to info@hamuq.com. In the event of a Defect, Hamuq will ship a replacement Protector to you.

Hamuq will offer a one-time repair or replacement (as applicable) and ship your Protector back to you.

F. Disclaimer, limitation on liability

TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, THE PROTECTOR ARE PROVIDED “AS IS” AND THIS LIMITED PROTECTOR WARRANTY AND ANY IMPLIED WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND EXCEPT AS SET FORTH IN THIS LIMITED PROTECTOR WARRANTY, IN NO EVENT WILL Hamuq OR ITS SUPPLIERS BE LIABLE FOR PROCUREMENT OF SUBSTITUTE PRODUCTS OR OTHER SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES ARISING OUT OF OR RELATED TO THE PROTECTOR OR ITS USE BY YOU OR ANY THIRD PARTY, WHETHER UNDER THEORY OF CONTRACT, TORT (INCLUDING NEGLIGENCE), INDEMNITY, PRODUCT LIABILITY OR OTHERWISE. THIS LIMITATION WILL APPLY EVEN IF Hamuq HAS BEEN ADVISED OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. Hamuq’S TOTAL LIABILITY WILL NOT EXCEED THE PURCHASE PRICE PAID FOR THE PROTECTOR GIVING RISE TO SUCH LIABILITY.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

Hamuq 1 Year Limited Duvet Warranty

Your Hamuq duvet is covered by a 1 year limited warranty (the “Duvet Warranty”). This limited Duvet Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

A. Products covered by this limited Duvet Warranty

This limited Duvet Warranty extends to duvet inserts manufactured by Hamuq, purchased directly from Hamuq or Hamuq’s authorized retailers, and located in the United States (not including US territories) or Canada (each, a “Duvet”).

B. Who this Duvet Warranty extends to

This limited Duvet Warranty extends to the original purchaser of a Duvet who is located in the United States (not including US territories) or Canada. All Hamuq warranties, including any implied warranties, are valid only for the period of time the Duvet is owned by the original purchaser. The “original purchaser,” for the purposes of this Duvet Warranty, is the first purchaser of the Duvet from Hamuq or a Hamuq authorized retailer. Please retain a copy of your receipt as proof of purchase. All Hamuq limited warranties are not transferable.

C. Hamuq’s limited Duvet Warranty and responsibilities

Hamuq warrants the Duvet in its original packaging sold to you against the defects in material and workmanship set forth below (“Defects”) for a period of 1 years from the time you purchased your Duvet, provided that during that time the Duvet is used normally for its intended purposes.

D. What this limited Duvet Warranty covers

This limited Duvet Warranty applies to Defects due to faulty workmanship or materials, subject to the limitations described in this warranty.

This limited Duvet Warranty does not cover the following:

Normal wear and tear as a result of washing and intended use.
Comfort preference.
Damage cause by physical abuse, negligence, improper installation or misuse.
Damage caused by institutional or commercial use.
Damage cause by Acts of God or other natural forces.
Replacement of any non-defective pieces of the Duvet (for example, if you one component of the Duvet is defective, then we will replace the defective component only).
Any Duvet sold by resellers who are not authorized retailers of Hamuq Duvets.

In the event of a Defect, Hamuq’s sole and exclusive liability and your sole remedy under this limited Duvet Warranty will be, at Hamuq’s option, to provide a replacement Duvet, subject to your fulfillment of “Your Responsibilities” below.

E. Your responsibilities

In the event of a Defect and in order to get the benefit of this limited Duvet Warranty, you must return your Duvet to Hamuq and provide Hamuq with proof of the original date of purchase and photo evidence of the defect. Should shipping costs be required to return your Duvet, you will not be responsible for those costs. Evidence of a Defect and any claims must be sent to info@hamuq.com. In the event of a Defect, Hamuq will ship a replacement Duvet to you.

Hamuq will offer a one-time repair or replacement (as applicable) and ship your Duvet back to you.

F. Disclaimer, limitation on liability

TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, THE DUVET ARE PROVIDED “AS IS” AND THIS LIMITED DUVET WARRANTY AND ANY IMPLIED WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND EXCEPT AS SET FORTH IN THIS LIMITED DUVET WARRANTY, IN NO EVENT WILL Hamuq OR ITS SUPPLIERS BE LIABLE FOR PROCUREMENT OF SUBSTITUTE PRODUCTS OR OTHER SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES ARISING OUT OF OR RELATED TO THE DUVET OR ITS USE BY YOU OR ANY THIRD PARTY, WHETHER UNDER THEORY OF CONTRACT, TORT (INCLUDING NEGLIGENCE), INDEMNITY, PRODUCT LIABILITY OR OTHERWISE. THIS LIMITATION WILL APPLY EVEN IF Hamuq HAS BEEN ADVISED OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. Hamuq’S TOTAL LIABILITY WILL NOT EXCEED THE PURCHASE PRICE PAID FOR THE DUVET GIVING RISE TO SUCH LIABILITY.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.